Access and onboarding
Request product access for GTA V, FiveM, CS2, CS 1.6, or SA-MP. State what you operate, your role, and whether the server is live or still being prepared.
Request access on Discord Official product support
Emerald Anti Cheat support
Get help with product access, supported games, FiveM synchronization, integration questions, and server admin workflows. Use a private Discord ticket for technical support or contact us directly for product enquiries.
Support paths
Start with the issue you need to solve.
Use one private ticket and give the developers enough context to review your request.
FiveM setup
A FiveM server owner adds Emerald code to the server so it can synchronize with the external Emerald system. Include the current setup stage and related console output in your ticket.
Review FiveM setupIntegration questions
Emerald runs outside the game and can be adapted to different games. Describe the integration point, the expected result, and what happens instead.
Send your integration detailsAdmin workflow
Ask about reviewing the information Emerald provides for different cheat types and fitting those checks into your existing moderation process.
View protection features Official process
Open a private support ticket
Use Discord for private technical tickets. For access, onboarding, and integration enquiries, use the contact form or email emeraldac@protonmail.com.
Join the official Discord
Use the Emerald invite linked from this page.
Open a private ticket
Select the ticket option that best matches your request.
Post the technical context
Include the game, server environment, current stage, exact issue, and relevant output.
Continue in the same ticket
Keep updates and follow-up details together so the issue stays clear.
Private ticket support
Ready to contact the Emerald team?
Use Discord for technical support, or send your server, game, and integration details through the contact form.